Frequently Asked Questions

Everything you need to know about BuKeep.

What is BuKeep?

BuKeep is an AI-powered bookkeeping preparation platform. You upload receipts, invoices, and bank statements, and our AI extracts every transaction automatically. You review, categorize, and export clean reports for your accountant.

Is BuKeep an accounting tool?

No. BuKeep is bookkeeping preparation — it gets your financial documents organized and your transactions classified. It's not a replacement for QuickBooks, Xero, or your accountant. Think of it as the step that happens before you hand things off.

How does the AI work?

When you upload a document, BuKeep sends it to an AI model that reads the content — dates, merchant names, dollar amounts — and extracts structured transaction data. For simple receipts with clear text, we can often extract data without AI at all, saving you processing costs.

Is my data safe?

Documents are stored securely and transmitted to the AI only for processing — not for training. We do not store your documents with third-party AI providers. That said, you should never upload documents containing Social Security numbers, bank account numbers, credit card numbers, or other sensitive PII. BuKeep is designed for receipts, invoices, and statements.

How much does it cost?

BuKeep starts with a free 90-day trial including 15 BuKeep Credits. Paid plans start at $9/month for 50 credits. Most receipts use 1 credit. Every plan includes AI extraction, unlimited accounts, and all export formats. Need more? Purchase additional credit packs anytime. See our pricing page for details.

Can I use BuKeep for multiple businesses?

Yes — that's one of BuKeep's core strengths. Create separate accounts for each business entity. Your rules engine can automatically route transactions to the right account based on merchant patterns.

Can my accountant access BuKeep?

Yes. You can invite your accountant with read-only access. They can log in, view transactions, and export reports on their own — without you needing to email spreadsheets back and forth.

What file types are supported?

BuKeep supports JPEG, PNG, and WebP images (up to 5MB), PDFs (up to 10MB), and CSV files for statement imports. We handle everything from phone photos of receipts to multi-page bank statement PDFs.

What happens if the AI makes a mistake?

Every AI-extracted transaction goes through a review step. Nothing is finalized without your approval. You can edit, reclassify, or delete any transaction before exporting.

Who owns BuKeep?

BuKeep is owned and operated by BuKeep LLC. Read our full Terms and Conditions for details.

How do I cancel?

You can cancel anytime from Settings. Your account stays active until the end of your billing period. No cancellation fees, no questions asked.

Still have questions?

Email us at support@bukeep.com